SkillAir Inc. has been designed to empower its users to post, share, sell and purchase marketable skills and services in one secure place. This Service, as defined below, is user-driven with various features offered to allow users to control what information is stored in their user profile and with whom that information may be shared.
We understand that the success of our services depends on providing thoughtful, easy-to-use, secure and transparent services for your personal information. In this digital world, users must be able to trust that their data will not be misused, and that companies operating in this space communicate in a simple and straightforward manner with their users.
SkillAir Inc. owns and operates the www.skillair.com website, app.skillair.com web application, and mobile application (together the “Service”).
What is Personal Information?
“Personal information” is any information about an identifiable individual, whether alone or in combination with other information, including, but not limited to, contact information, name, address, phone number or email address, gender, date of birth, and any data about yourself that you choose to provide through the Service.
What Personal Information can we collect and for what purpose?
We require very little Personal Information from users to register for the Service but we provide a secure platform where you can store as much Personal Information as you would like.
Aggregated and de-identified information
Your Personal Information may be de-identified and in some cases aggregated with de-identified information from other users. De-identified information is any data that has been collected in which all personal identifiers have been removed, such that the information could not reasonably be used to identify an individual. De-identified information is not considered Personal Information.
As noted above, de-identified information may be used to assess various factors, including trends in Supplier or Consumer activity. We may also use or disclose your de-identified information for research purposes, reporting/publication, for promotion, to ensure the functionality of our systems and/or to determine whether improvements to the Service are required.
You may update your preferences or withdraw your consent at any time. If you require assistance in cancelling your account please contact email@example.com. Please be advised that the withdrawal of your consent or authorization will not be retroactive.
How do we collect your Personal Information?
We collect Personal Information in the following ways:
Information you give us
We collect personal information from you when you, for example:
- Register for an account and interact with our Service;
- Complete a booking with a Supplier;
- Complete a booking with a Consumer;
- interact with Suppliers/Consumers through our chat feature;
- contact our customer support services; and,
- participate in market research.
With whom do we disclose your Personal Information?
We have relationships with different service providers and SkillAir affiliates who help us provide the Service to you; to administer our business, including administrative and billing matters; and design, maintain and improve the Service and our systems and computer security. For example, we use Google Cloud to store your Personal Information and Stripe to store your financial information and process any payments. We may also use service providers to analyze de-identified data collected on the Service as well.
SkillAir collects, uses and discloses your Personal Information without your consent only in limited circumstances as permitted by law. For example, Personal Information may be used or disclosed without consent for the purpose of acting in respect of an emergency that threatens the life, health or security of an individual. Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court order). We will cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the sensitive nature of the Personal Information.
Do we collect the Personal Information of children?
The Service is only to be used if you are over the age of 18. The Service is not directed or marketed at children under 18. Children under the age of 18 are not allowed to register with or use the Service or provide their Personal Information without a supervising adult. Any Personal Information that is provided during the registration process that does not result in an active account is automatically deleted from our servers.
Should you choose to store the Personal Information of a minor on the Service, you do so at your own risk.
International data transfers
Your Personal Information is stored on servers located in Canada. If your Personal Information is transferred outside the jurisdiction in which you are situated, it may become subject to the laws of the receiving jurisdiction, which may differ from the laws of your jurisdiction. By using our Service, you consent to the transfer of your Personal Information outside of your jurisdiction for the purpose of storing your Personal Information or processing it.
Our security safeguards
We are committed to protecting the security of your Personal Information. We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use your Personal Information. We apply security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making Personal Information accessible only to authorized employees on a need-to-know basis.
While every effort has been made to protect Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk from unauthorized access.
Although we will make reasonable efforts to protect Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk that an unauthorized third party could find a way to thwart our security systems.
Links to Other Websites
Cookies and other similar technologies
Several cookies and other technologies we use last only for the duration of your website or App session and expire when you close your browser or exit the App. Others are used to remember you when you return to the Service and will last longer, even after you stop browsing our site or exit the App.
For mobile users, you have controls in your device Operating System that enables you to choose whether to allow cookies or share your advertising ID with companies like ours or our advertising service providers. For information on controlling your mobile choices, you can visit www.networkadvertising.org/mobile-choices.
You can delete cookies or adjust your browser settings to notify you when a cookie is sent. Please consult your browser's help menu for instructions. Visiting our website with analytics cookies disabled will have no significant impact on your browsing experience.
Web Server Analytics
The web servers we use automatically collect information, including but not limited to the IP address of the computers that access our site, the browser type, and the pages viewed on the website. An IP address is a number that is assigned to your computer when you access the internet. We use this information in aggregate form to understand how our site is used and how we can better serve our users.
Google Analytics uses third-party cookies containing a unique identification number that recognizes your computer’s browser when you visit our website. This is done to collect and generate information (including your IP address) about your visits to our website. This information is then transmitted to the Google server in an anonymous form for processing.
Google uses the information to:
- evaluate your use of the website,
- draw up reports on activity on the website,
- and provide other services relating to website activity and internet usage.
Google studies patterns of website activity so that we can improve the experience of visitors to our sites. The use of this tool does not allow us or our analytics service provider to identify individuals. Google currently offers a free Google Analytics opt-out tool for Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera: https://tools.google.com/dlpage/gaoptout
- our contractual obligations and rights in relation to the information involved;
- legal obligation(s) under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s);
- our legitimate interests where we have carried out balancing tests (see section on 'How we use your personal information' above);
- guidelines issued by relevant data protection authorities;
- andother legal purposes, including to resolve disputes.
Otherwise, we will anonymize your Personal Information unless it is necessary to comply with a legal obligation or resolve disputes. Alternatively, we will securely erase your information where we no longer require your information for the purposes collected.
Changes to this Policy
- by email: firstname.lastname@example.org